Delivery & Returns


Pumps and Gearboxes Direct offer free standard delivery (2-3 working days) to mainland UK* addresses for orders over £50.00 net GBP. Orders under this value will be charged a carriage charge of £17.50  

Please contact Customer Services at or on 01924 284321 in the event that an express delivery is required as this may be available at extra cost. 

 *Excludes UK Islands, Republic of Ireland and Scottish Highlands.


UK Shipping Charges

Standard Delivery (2-3 working days)* - £17.50 or free over £50.00

Special / Express delivery and ROI/Scottish Highland areas please contact Customer Services at or on 01924 284321

 *Excludes UK Islands, Republic of Ireland and Scottish Highlands.


Service Availability - 2-3 Day Service

England - All Postcodes (except CA28 - BNFL site & CA8 Sector 2) 

Wales - All Postcodes

Scotland - See Below

AB All Postcodes

DD All Postcodes

DG All Postcodes

EH All Postcodes

FK All Postcodes (non-guaranteed FK19-21)

G All Postcodes

IV 1,2,3,12,13,30,31,32 & 36 only

KA All Postcodes except KA28

KY All Postcodes

ML All Postcodes

PA 1-19 (PA 20-78 non-guaranteed)

PH 1-29 guaranteed (PH30-41 non guaranteed)

TD All Postcodes, except (Holy Island) 

Isle of Wight - All Postcodes, Size restrictions apply

Isle of Man - Next Day by prior arrangement only (Size restrictions apply)

Northern Ireland - All Postcodes

Eire - Dublin 1-24 only

Channel Islands

Scilly Isles & Scottish Isles - 48/72 hour delivery only (non guaranteed)



Unused items (in original packaging and in re-saleable condition) may be returned at the buyer's expense for credit, upon pumpsandgearboxesdirect prior written consent and upon the terms specified by pumpsandgearboxesdirect. 

A restocking and handling charge may be charged, dependent on manufacturer, estimated at an approximate rate* of 20% of the total invoice value, excluding taxes, on such returned items and this will be assessed on any such return. The buyer assumes all risk of loss of such returned goods until actual receipt and acceptance by pumpsandgearboxesdirect.

* 20% is an approximate charge and may be higher subject to individual manufacturer restocking and handling charges. All charges would be detailed prior to the return being authorised. Special order items may not be able to be returned at all.

If a returned item is found to be damaged or used then no refund would be applicable.