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Delivery Terms & Refund Policy
Pumps Direct

Delivery Terms & Refund Policy

Delivery Information

Pumpsandgearboxesdirect offer free standard delivery (2-3 working days) to mainland UK* for orders over £150.00. Orders under this will be charged at £15.00 

Please contact our sales office in the event that an express delivery is required.

 *Excludes UK Islands, Republic of Ireland and Scottish Highlands.


Unused, unaltered items may be returned at the buyer’s expense for credit upon pumpsandgearboxesdirect prior written consent and upon the terms specified by pumpsandgearboxesdirect. A restocking and handling charge computed at the minimum rate of 20% of the total invoice price excluding taxes on such returned items will be assessed on any such return. The buyer assumes all risk of loss of such returned goods until actual receipt and acceptance by pumpsandgearboxesdirect.


UK Shipping Charges

Standard Delivery (2-3 working days)* - £15.00 or free over £150.00

Special / Express delivery and ROI/Scottish Highland areas please contact our sales office at or on 01924 468683

 *Excludes UK Islands, Republic of Ireland and Scottish Highlands.


Service Availability

Destination 2-3 Day Service
England All Postcodes
  (except CA28 - BNFL site & CA8 Sector 2)
Wales All Postcodes
AB All Postcodes
DD All Postcodes
DG All Postcodes
EH All Postcodes
FK All Postcodes (non-guaranteed FK19-21)
G All Postcodes
IV 1,2,3,12,13,30,31,32 & 36 only
KA All Postcodes except KA28
KY All Postcodes
ML All Postcodes
PA 1-19 (PA 20-78 non-guaranteed)
PH 1-29 guaranteed (PH30-41 non guaranteed)
TD All Postcodes, except (Holy Island)
Isle of Wight All Postcodes, Size restrictions apply
Isle of Man Next Day by prior arrangement only.  
Size restrictions apply
Northern Ireland All Postcodes
Eire Dublin 1-24 only
Channel Islands
 Scilly Isles & Scottish Isles
48/72 hour delivery only (non guaranteed)
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